Koat accepts the following methods of payment:

• Visa
• American Express
• Mastercard
• Discover
• Klarna (registered customers only).
• PayPal
• Google Pay
• Facebook Pay
• Amazon Pay

If you would like more information on Klarna please click here

Please allow up to 48 hours for your order to process. You will receive a shipping confirmation once your order is processed. A tracking number will be provided upon dispatch of your order.

We do not offer international shipping at this time.

Currently we are unable to accept returns. For exchanges, please send an email to contact@koatny.com and we’ll be happy to assist you. 

Please refer to our sizing chart and/or individual product descriptions for guidance prior to making a purchase. 

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue.

If you believe an item in your order is defective or there is an error with your order, such as receiving the wrong size or style, please email contact@koatny.com

If you would like to work with Koat please email contact@koatny.com with inquiries.